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Problem: Like other school districts, the Jersey City (N.J.) Public Schools collects comprehensive data about its students, including test scores, then stores it in electronic warehouses. Among other things, data is essential in addressing accountability requirements under No Child Left Behind. As a special needs district, Jersey City also needs data to meet state requirements.

Problem: Bradley K. Barrett, superintendent of the Gilbert (Ariz.) Public Schools, knew two things when he looked at how his district's students met the state standards. He knew he wanted to improve student performance and he knew his district needed help getting there.

Problem: It sounds like a Nancy Drew novel: The Case of the Missing Books. Except, for the Lee County School District in Fort Myers, Fla., the problem was all too real. During a standard review of costs by the governor's task force, a process that analyzes possible cost savings and procedure improvements in Florida's schools, a startling discovery was made about textbook losses. The task force estimated that from 1997 to 2002, the school system had lost 62,272 books, representing approximately $2 million.