Fire-Lite Alarms by Honeywell (NYSE: HON) has launched a new FireLite.com website that offers quick access to fire alarm technical documentation, training resources, and tools for system design and business support, as well as an easy means for visitors to connect with Fire-Lite and industry experts using social media platforms, such as Twitter, LinkedIn, YouTube and open forum blogs.
“We’ve improved our website to make it easier for customers to find the information they need, and find it quickly,” said Bill Brosig, product manager-Fire-Lite Alarms. “It also includes comprehensive training resources as well as tools to help them do their job and connect with experts from Fire-Lite and the industry.”
Easily searchable libraries of documentation allow site visitors to quickly locate specific files, including data sheets, engineering specifications and drawings. Each product page has links to everything connected to that product -- documents, listings, brochures, battery calc, and compatible devices.
The Training section showcases Fire-Lite’s full portfolio of educational offerings. Visitors can obtain course information and register on-line for more than 65 hands-on courses throughout the U.S. in 2014. The section also includes short, How-To videos with answers to popular technical support questions. For customer convenience, Fire-Lite also offers a series of online training modules that are interactive and self-paced.
All of the necessary software and firmware for a variety of fire alarm control panels from Fire-Lite is located under Support. Customers can also use free open access tools to create custom fire alarm specifications and bills of materials.
The website’s new Social-Lite area, where customers can connect with all levels of industry professionals and Fire-Lite experts through Twitter, LinkedIn and a new open forum of blogs, encourages customer comments and feedback as well as dialog with the experts they seek.
“Social-Lite will help us do a better job of getting information to customers, and more importantly, to hear what they have to say,” Brosig said.
Visit www.firelite.com to browse the all-new Website and get in better contact with Fire-Lite Alarms and all the valuable information it offers.