Neal, in year two at the helm, made the comments at the first day of a planned two-day school board retreat to discuss board leadership, reform efforts and short- and long-term priorities aimed at improving student outcomes.
When appointed Jan. 3, 2012 as interim to replace former Superintendent Bernard Taylor, Neal, the former assistant superintendent for community and student affairs, went on a listening tour. That tour became the foundation for some immediate changes and the massive district restructure implemented this year.
“Great systems don’t listen one time and think they’ve figured it out,” said Neal, during her opening segment about the past, present and future of the district. “I will be starting my second round of listening tours because we need to go back and say, 'This is what you told us. This is what we did. How are we doing?' "