NetSupport School Version 11.20 Now Available

Lauren Williams's picture
Wednesday, April 24, 2013

Education software specialist NetSupport is delighted to announce the immediate availability ofNetSupportSchool version 11.20, the latest update to its market leading classroom management solution.

With a current install base in excess of 11 million desktops and devices, NetSupport technology is relied on by education institutions worldwide to provide the most feature rich, intuitive and innovative classroom management and instructional technology solution.

Following the recent release of the Tutor Assistant app for Apple iOS and Android devices and the introduction of Google Chrome OS support, this latest update further develops the product’s capabilities within different learning environments.

Windows 8 Support

Adding to our existing Windows 8 desktop support, teachers and technicians now have the capability to interact with and control student machines that are running the Windows 8 start screen (Metro) – including the ability to manage and control the use of applications on the desktop and apps on the Windows 8 start screen. Teachers can now ‘quick-launch’ Windows 8 apps on student machines in a single click, and also remotely close them.

Internet monitoring and control is also extended to include managing students using the Internet Explorer “app” on the Windows start screen, forcing search engine safe seach modes on as well as extending approved and blocked URL lists.

Centrally, the NetSupport School Technician’s Console has been extended to allow application use policies to include Windows 8 apps and internet restrictions.

Finally, in addition to numerous Windows 8-based “tweaks”, the network deployment utility provided withNetSupportSchool has been extended to support Windows 8 specific deployments.

Google Chrome OS Support

Version 11.20 extends NetSupportSchool’s support for students using Google Chrome OS Chromebooks. With the increasing adoption rates of Chrome OS, NetSupport recognizes the importance of providing educational institutions with a similar quality of instructional technology support - as found within our traditional Windows, Mac and Linux versions. As well as discreetly monitoring student screens, teachers can now interact directly with the students' desktops with real-time remote control, deliver quick surveys, send messages, create a student attendance register and, of course, show their screen in real time to all selected student Chromebooks.

Optimizing NetSupport School for use in a wireless environment

NetSupportSchooluses advanced techniques to limit the effects of an unreliable wireless network and the latest version introduces additional configuration options that will help you improve wireless performance.

Visit for an in-depth overview of the latest updates and to download a free 40-PC trial copy.

About NetSupport

NetSupport Inc, a member of the NetSupport Group of Companies; has been delivering market-leading remote control and desktop management software solutions to corporate and education customers since 1989. Every day throughout 48 countries, in excess of 11 million customers use and rely on NetSupport technology to meet their classroom and desktop management challenges.

Its flagship products are NetSupport School, the market-leading classroom management and training software solution,and the highly successful NetSupport Manager remote control and PC management application. NetSupport’s evolving product range also includes: NetSupport DNA, delivering advanced enterprise asset management; web-based ITIL-compliant incident management solution NetSupport ServiceDesk; NetSupport Notify, its mass notification and desktop alerting tool and NetSupport Protect, a security tool designed to protect the content and configuration of desktop PCs. The latest addition to the range is NetSupport Assist, a classroom monitoring solution for Mac® and Linux environments.

NetSupport solutions and their derivatives are sold worldwide and enjoy market-leading status in many countries. NetSupport is recognized as one of the fastest growing technology companies and has won many awards including “Best in Tech” winner by Scholastic Administrator, winner in the “Best Teacher Tools” category from ComputED Learning, winner in the Tech & Learning Awards of Excellence as well as the 2012 eSchool Media Readers’ Choice Awards Top 50 education technology products.

For more information about NetSupport, visit