Kateria Barnes was two weeks into her freshman year at New York University when she began to feel anxious and overwhelmed. There was so much to do: navigate a new city, register for classes, find classrooms, buy books.
Daniel C. Levine started Big Apple Tutoring, which charges $100 to $150 an hour. So she called her mother, Melanie, who got in touch with Becky Fliss, her daughter’s tutor of six years. “I knew she’d be able to handle it,” said Ms. Barnes, the chief executive of Texas Climate and Carbon Exchange in Austin, Tex.
Ms. Fliss, who runs the Austin Learning Center, a tutoring agency, immediately tracked down Tessa Borbridge of Big Apple Tutoring in Manhattan. Ms. Borbridge spent about 30 hours helping Ms. Barnes manage her schedule, pick classes and generally feel more comfortable in her new life.