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While today's K12 classrooms use more multimedia than ever before, typically it is the visual technologies—such as projectors, interactive whiteboards and television displays—that receive most of the attention in the marketplace. The audio component is just as important, however, and can often be overlooked. That is rapidly changing, and a number of companies are beginning to design classroom audio systems to meet a growing demand for better sound.

This year, parents in need of information on bus routes before the first week of school in Palm Beach County (Fla.) School District turned to a new user-friendly program using Google maps developed by Jerry Nyman, the district’s information technology director. Before the Find My Bus Stop application was developed in the fall of 2009, parents had to call the district to find out which bus their child should take, unlike other districts that notify families.

To date, empirical research of the participation of school district central offices in school improvement efforts has primarily highlighted how central office staff, despite their best efforts, often fail to foster teaching and learning improvement. As a result, central office leaders are left with a heap of examples of what not to do, but few guides for what should be done.